ظاهرة الاحتراق النفسي وعلاقتها بضغوط العمل لدى معلمي المدارس الثانوية الحكومية في الضفة الغربية

The researchers deep concern about the issue of humanity in work environment and the treatment of workers have a great influence on reducing psychological stress and its results such as burn-out and low moral. This study aimed at : 1) recognizing the extent to which burn-out spread out and its causes among teachers at government secondary school in the West Bank. 2) measuring work stress and recognizing its sources, 3) finding out the relationship between the burn-out phenomenon and work stress and a number of demographic variables (age, sex, experience, educational level, and marital status). To achieve these aims, the researcher formed the following questions: 1- To what extent does the burn-out phenomenon spread among government secondary school teachers in the West Bank'? 2- What is the level of work stress among government secondary school teachers in the West Bank'? The researcher formed the following Null hypotheses to verify the following questions. 1- There are no significant differences at the level (0.05) between the means of government secondary school teachers responses to the burn-out phenomenon in its three dimensions (feeling exhaustion, indol feeling , and lack of feeling of achievement ) attributed to each of the sex, marital status, age, educational level and experience variables. 2- There are no significant differences at the level (0.05) in work stress for government secondary school teachers attributed to each of the sex, marital status, educational level and experience variables. The study population consisted of 5585 teachers. A sample(N.558) was chosen randomly which represents 10% of the original population. The researcher used Maslach Inventory to measure psychological burn-out, The researcher formed work-stress questionnaires form educational literature. Both of these questionnaires were demonstrated to ten qualified referees. The reliability coefficient was estimated by test re-test method. The results on Maslash scale were (0.82) and work-stress questionnaire (0.87). After analyzing the results, the study materialized the following results: 1- Level of psychological burn-out spread among government secondary school teachers was moderate. 2- The findings proved the presence of work stress among government secondary school teachers at medium level. 3- Age, sex, educational level marital status and experience variables have no effects on psychological burn-out and work stress. 4- There was a positive relationship between work stress and psychological burn-out. The study put forward a number of recommendations and suggestions to draw attention of the concerned people to the suffering of the Palestinian teachers in order to do whatever necessary to reduce the pressure severity on the them because of their important role in building the Palestinian society: the society of the independent State of Palestine.